Below are the most frequently asked questions for new LoopSpark clients. Can't find the answer you're looking for? Let us know!
Your reporting software, email platform, texting and task management all in one beautiful dashboard for your entire staff. Save hundreds of dollars per month compared to subscribing to each service separately, and enjoy the ease of unlimited automations, reports, and insights.
Very easy! Sync with your booking software in a few clicks. Schedule your on-boarding call with a specialist to load your account with reports and automations, make your personalized tweaks, and set your new system live!
What once took 3+ services now exists in one beautiful interface! Segment your audience for real-time reporting, hyper targeted automated communications, and staff task management. With an assigned local SMS number, you and your staff can keep client communications organized and professional from your dashboard or mobile app.
Mindbody Online, Pike13, FitDEGREE, MarianaTek
Absolutely! In addition to automated communications, LoopSpark can be used for newsletters, event announcements, class cancellation notifications and any other 1-time-only announcement. Still spending money on a 3rd party email platform for newsletters? Try LoopSpark’s easy drag-and-drop email template builder!
Oh yeah! With our mobile app for Apple and Android, you can respond to client SMS conversations immediately, work on your task list, and view client profile information.
Nope! Save time with those daily/weekly reports! Save unlimited number of “evergreen” reports in your account that will be automatically updated with your booking software’s most up-to-date information.
Yes! Your first 30 days using LoopSpark will be a free trial period. After your trial period, your account will be billed monthly with no annual commitment, you can cancel any time directly from your LoopSpark login.
LoopSpark is billed per location, per month. You can setup multiple business locations using one LoopSpark login, each location will be billed separately. For questions regarding multi location pricing, please reach out to support@LoopSpark.com
We do not place a cap on monthly SMS messages; however, your account is credited with 2,500 free SMS credits each month. Additional SMS bundles will automatically be purchased should you require more SMS volume during a given billing period.
Free! Invite as many staff members as you like to join your team on LoopSpark. Staff can be provided with different levels of access, making your LoopSpark team experience both participatory and secure.
Our month to month pricing is fixed. Keep scaling your business, your LoopSpark subscription fee will remain the same.